SHIPPING & RETURN POLICY
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Shipping & Return Policy
At AudVon, we offer worldwide free shipping on all orders. Orders are typically processed within 1-2 business days. Delivery times may vary depending on your location, with domestic orders taking 5-7 business days and international orders may take longer usually 10-14 business days. Shipping costs are calculated at checkout based on your shipping address.
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Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange items within 30 days of receipt. Items must be unused, in original condition, and with all tags attached.
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Send Returns to: Je Te Desire LLC
9350 Wilshire Blvd. Ste #203, Beverly Hills, CA 90212
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Return Shipping
Return shipping is the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
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Refunds
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method and may take 5-7 business days to appear in your account.
If you have any questions or need assistance, please don’t hesitate to reach out to our support team at support@audvon.com
PRIVACY POLICY
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Privacy Policy
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At AudVon, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our online store.
1. Information Collection We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or create an account. Additionally, we gather non-personal data like IP addresses and browsing activity through cookies to enhance your shopping experience.
2. Use of Information Your personal information is used to process orders, deliver products, communicate updates, and provide customer support. We may also send promotional offers or product updates, but you can opt out of marketing communications at any time.
3. Data Protection We employ industry-standard security measures to protect your personal data from unauthorized access or disclosure. Your payment details are securely processed using trusted third-party payment providers.
4. Sharing of Information We do not sell, rent, or share your personal information with third parties, except when necessary for order fulfillment (e.g., with shipping carriers or payment processors). We may also share information if required by law.
5. Cookies We use cookies to enhance your user experience, such as remembering your cart or preferences. You can manage cookie settings through your browser.
6. Your Rights You have the right to access, update, or delete your personal information at any time. Please contact us at support@audvon.com for any requests.
7. Changes to This Policy We reserve the right to update this Privacy Policy. Any changes will be posted on this page, with the revised date.
By using our store, you consent to this Privacy Policy.
Contact Us For questions, please contact us at support@audvon.com
Submitting your photos to our website, you grant us permission to use, display, and promote them for marketing, promotional, and website purposes. We respect your privacy and will not share or sell your personal information to third parties. We may edit or crop images for better presentation but will not alter the content without your consent. You can request to remove your photos at any time by contacting us at support@audvon.com. We take reasonable steps to protect your data and ensure that your images are used responsibly and in accordance with our terms.
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